Frequently Asked Questions
Everything you need to know about your Rowan shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Rowan, we prioritize ethical manufacturing and use organic cotton and recycled fibers whenever possible to minimize our environmental footprint.
Can I change or cancel my order?
Orders are processed quickly, but we can make changes within 60 minutes of placement. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options through Klarna and Afterpay.